Giselle Herrera

Patented Financial UX Specialist | Content Designer | Design Systems Architect

I design financial products users actually understand — combining strategic content design with patented innovation and scalable systems. My work has increased engagement 240% and reduced support costs 40% through clear, systematic design.

Three specialized disciplines, one unified approach

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Patented Financial UX Innovation

US Patent #D967131 for financial data display design

I've invented new ways to visualize complex data that earned patent protection.

Specialized in:

I don't just design financial interfaces. I've invented new ways to visualize complex data that earned patent protection.

Specialized in:

  • Trading platforms and financial dashboards

  • Complex data visualization that drives decisions

  • Regulatory-compliant interfaces (WCAG, financial compliance)

  • Information architecture for data-heavy products


Impact:

  • $900K+ revenue

  • 30% faster information discovery

  • 20% user satisfaction increase


✍️

Content Design & UX Writing

Strategic messaging that guides users and reduces cognitive load

I design the language within products as core UX strategy.

My content work has:

  • Increased CTR 240% through message optimization (Amazon)

  • Reduced support tickets 35-40% through clear microcopy

  • Improved conversion through trust-building messaging

  • Created content systems and voice/tone guidelines

Specialties:

  • Microcopy for complex workflows

  • Information architecture through content strategy

  • Voice and tone documentation

  • Localization (JP, DE markets)


🔧

Design Systems
Architecture

Production-ready component libraries that scale

I build design systems that bridge design and engineering with comprehensive documentation, content guidelines, and tokenized components. '

Experience includes:

  • Amazon: B2C email design system (templates, patterns, interaction guidelines)

  • Charles Schwab: Salesforce-integrated component library

  • S&P Global: 0-to-1 mobile-first platform components

Design Systems Expertise:

  • Component architecture (variants, properties, instances)

  • Design tokens and variables (color, spacing, typography systems)

  • Usage documentation with voice/tone guidelines

  • Engineering handoff (Figma dev mode, specs, annotations)

  • Accessibility compliance (WCAG AA/AAA)


Approach

Most designers specialize in one area. I combine three disciplines that multiply each other's value:

Financial UX ensures I understand complex domains and regulatory constraints

Content Design means every interface includes strategic messaging that guides users

Design Systems ensure patterns scale consistently across entire platforms

Real-World Example:

At Amazon, I didn't just design email templates:

  1. Financial UX: I structured complex order data for instant comprehension

  2. Content Design: Wrote subject lines and CTAs that increased CTR 240%

  3. Design Systems: Created reusable templates/components for 3 international markets

This triple approach delivers outcomes other designers can't: interfaces that are visually excellent, verbally clear, and systematically scalable.

When You Hire Me, You Get:

→ Beautiful, functional interfaces (visual design)

→ Clear, strategic messaging (content design)

→ Scalable, documented patterns (design systems)

→ Deep domain expertise (financial products, enterprise SaaS)

→ Proven business outcomes (metrics in every case study)

Ideal projects for my triple specialization:

  • Building component libraries that include voice/tone documentation, microcopy standards, and usage examples—not just visual specs.

  • Interfaces where both data visualization AND explanatory content are critical to user success (trading platforms, dashboards, financial forms).

  • Products where content design reduces training costs and support tickets by making complex workflows intuitive through strategic messaging

  • New products that need visual design, messaging strategy, and scalable component architecture from day one.

  • Products expanding to new markets that need both design systems AND content adaptation (I've shipped to JP, DE, global markets).

    • Pure brand/marketing design (I'm product-focused)

    • Projects under $15K (below my minimum)

    • Short-term (<4 weeks) projects requiring only one discipline

Contact Me

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